Help and FAQ's

How can I get my previously purchased Vouchers?

SMS "LAST AIR" to 32904 to receive an SMS with your previous airtime vouchers. SMS's are charged at Standard VAS rates.

What is the minimum amount I can buy Prepaid Airtime for?

The minimum purchase amount may differ between the different service providers.
To check the minimum purchase amount for your service provider go to the vouchers page and view all the avaliable denominations.

What is the maximum amount I can buy Prepaid Airtime for?

The maximum purchase amount may differ between the different service providers.
To check the maximum purchase amount for your service provider go to the vouchers page and view all the avaliable denominations.

What if my transfer does not match one of the avaliable denominations ?

The closest, lower, denomination will be provided to you and the remainder will remain as a credit on your account.
e.g. If you are a Vodacom customer and you transfer R60, the closest, lower denomination is R55.
A R55 voucher will be sent to you and the remaining R5 will be credited to your account for your next purchase.
Your credit amount and full sale information can be seen by following the e-receipt link in your SMS.

What if I have multiple cellphones that I need to purchase for?

If you would like to purchases Prepaid Airtime for a second cellphone, your children or another dependant.
Register from that cellphone by SMSing "LAST AIR" to 32904 to Receive an SMS with your previous airtime vouchers. SMS's are charged at Standard VAS rates.

Are there any hidden costs?

No, you'll get the exact amount of airtime that you are being billed for, only the sms's are charged at Standard VAS rates.

NO Login required.
NO Credit card details submitted or required.
NO Service fees.

How do I receive my voucher after making a payment?

Once a payment reflects in our bank account your token will automatically be generated and sent directly to you via SMS.

How long should it take for me to receive my voucher after making a payment?

Once a payment reflects in our bank account your voucher will be generated. This process relies on the rules and time frames defined by the individual banks.
Standard Bank to Standard Bank payments may take up to 24hrs to reflect and Standard bank to another bank may take up to 3 business days.
Payments made from a Mastercard account may take up to 24hrs to reflect.

What are the added benefits of using ?

Purchase AIRTIME anytime, day or night.
Receive your token within minutes.
Raise funds for your nominated MySchool MyVillage MyPlanet charity!